Privacy Policy
Last updated: February 2026
At PM Perfect, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our product management platform.
1. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: When you create an account, we collect your email address and password (stored securely using industry-standard hashing).
- Integration Credentials: API tokens and credentials for third-party services (Azure DevOps, Aha!, Slack) that you choose to connect. These are encrypted at rest using AES-256 encryption.
- Usage Data: Information about how you interact with our service, including features used and actions taken.
- Synced Data: Work items, features, and other data synced from your connected integrations to provide the service.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Authenticate your account and secure your data
- Sync data between your connected third-party services
- Generate your personalized dashboard and morning briefings
- Send you important service-related communications
- Respond to your requests and support inquiries
We do not sell your personal information. Your data is used solely to provide and improve our services to you.
3. Third-Party Integrations
PM Perfect integrates with third-party services to provide its core functionality:
- Azure DevOps: We access work items, projects, and related data to sync with your product management workflow.
- Aha!: We access features, ideas, and product roadmap data to enable two-way synchronization.
- Slack: We access messages in channels you authorize to enable feature creation from conversations.
You control which integrations to connect and can revoke access at any time through your account settings. We only access the minimum data necessary to provide our services.
4. Data Security
We implement appropriate technical and organizational security measures to protect your data:
- All API tokens and integration credentials are encrypted at rest using AES-256 encryption
- Passwords are hashed using bcrypt with appropriate salt rounds
- All data in transit is encrypted using TLS 1.2 or higher
- Access to production systems is restricted and logged
- Regular security reviews and updates are performed
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you delete your account:
- Your account information will be deleted within 30 days
- Integration credentials are immediately and permanently deleted
- Synced data from third-party services is deleted within 30 days
- We may retain certain information as required by law or for legitimate business purposes
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Export: Request a portable copy of your data
- Objection: Object to certain processing of your data
To exercise any of these rights, please contact us using the information provided below.
7. Cookies
We use cookies and similar technologies for the following purposes:
- Authentication: To keep you logged in and maintain your session securely
- Preferences: To remember your settings and preferences (such as dark mode)
- Security: To help protect against CSRF attacks and unauthorized access
We do not use tracking cookies or third-party analytics services. All cookies we use are essential for the operation of our service.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date at the top of this policy
- Sending you an email notification for material changes
We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
PM Perfect
Email: privacy@pmperfect.com